Returns & Exchanges

At Mantra Fine Jewellery, we want you to cherish every piece you purchase. If you are not completely satisfied, we offer a seamless 30-day return and exchange policy for all unworn items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully place the jewellery in its original presentation box and secure it within a padded shipping mailer to prevent damage during transit.

• 3.
  Label and Ship

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Quality Inspection and Refund

  Once our artisans verify the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.